An electronic health record (EHR) implementation, especially one that covers multiple hospitals and incorporates both clinical and financial applications, can significantly disrupt an organization's revenue.
According to a 2007 Healthcare Financial Management Association study "organizations lose, on average, 1 percent of revenue to errors in the charge master and charge capture processes.” Struggles with EHR implementation are particularly acute for outpatient clinics. In fact, industry experts have found “lost outpatient charge rates as high as 20 percent to 25 percent in some clinical (outpatient) departments.”
In this white paper, we discuss common issues in the Ambulatory Outpatient area and how to mitigate them:
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