With the high volume of vaccinations being distributed to your patient population, you’re undoubtedly expecting a spike in patient call volumes to your EHR Help Desk or Patient Contact Center over the coming months.
HCI has prepared and engaged our support services group to help our clients scale up support during expected peak call volumes through:
- HCI’s existing support services platform including all technologies, including telecom, to deliver world-class support.
- Quality Support Agents - experienced agents that we work with routinely across a wide range of ongoing projects.
- Rapid Deployment - In-house Recruiting Team capable of hiring and onboarding with a very short turn around.
- Flexible Contracts - flexibility ensures that you are getting the right service when you need it with short-term contract options
