Key Strategies for a Successful Go-Live

Being well-prepared for the launch of a new electronic health record (EHR) system goes beyond having the right system and a well-tested build in place — hospitals must have the right floor support resources available to manage the needs of the clinical and ancillary staff. Go-Live team members must be capable of providing both solid technical expertise and high-quality customer service during those first critical weeks.

The key points of the Go-Live Strategies paper:

1. Perception is Reality
2. Be a Problem Solver
3. Keeping Busy

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