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Medicine in the Virtual Age

12th May 2021  1 PM (EST)  Digital Voices Webinar Promo 2021 (5)-1

Webinar Overview

We all experienced the shift. The professional pivots of our organizations delivery of healthcare. The impacts to friends and families on the personal level. Where are we headed? Join Zoom healthcare delivery lead Heidi West and The HCI Group's Ed Marx as they explore the future and how health providers and payors can best position themselves for success. As always, live webinars from The HCI Group encourage audience interaction, so please feel free to get in contact prior to the event with your questions for Heidi and Ed. 


  • Gain perspectives from virtual care industry giant Zoom
  • Learn best practices from across payors and providers
  • Ideate on the future of virtual care

Webinar Registration

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Key Speakers

Ed Marx - Round

Ed Marx,
Chief Digital Officer at The HCI Group
Marx is a leader in the healthcare industry and former CIO at some of the nation's largest health systems. Author of the 2019 best seller "Voices of Innovation" and co-author of "Healthcare Digital Transformation", publishing in May. He was Chief Information Officer at Cleveland Clinic, where his responsibilities included digital solutions as well as information technology. Prior to joining Cleveland Clinic, Edward served as the CIO for The Advisory Board, Texas Health Resources and University Hospitals.

Heidi west zoom

Heidi West,
Head of Healthcare at Zoom.
Heidi West is an impassioned sales leader; driving healthcare sales strategy while consistently delivering results. She is committed to understanding the business requirements unique to the healthcare industry and meeting organizations’ technology and infrastructure needs.

Prior to joining Zoom, Heidi excelled in sales, consulting and leadership roles within numerous high-tech organizations including Cisco, Booz Allen, Citrix and Nutanix. During her more than twenty-five year career, Heidi has invested in, and actualized, the unique skill sets and requirements necessary to build and develop successful healthcare-specific sales organizations.

Her experience spans across technology software, hardware, consulting and data, allowing a uniquely comprehensive understanding of how technology and business come together to improve the delivery of information throughout the continuum of care. This perspective has allowed Heidi to build successful teams focused on industry-specific strategy and execution.

Heidi invests greatly in the development and growth of women in technology. Throughout the community, she champions STE(A)M events, speaks to schools and organizations about potential roles in the information technology (IT) industry and often serves as a mentor and advocate.