See how you can reduce EMR support costs post go-live

The HCI Group is helping hospitals swing the balance from keep-the-lights-on (KTLO) activity to that of system optimization and value-add enhancement work.

View our dashboard and find out how within just 9 months, a client was able to achieve the following results:

• Reduced the overall volume of backlogged EMR tickets aged greater than 30 days by 50%
• Cut the average time taken to resolve tickets in half
• Reduced the overall call volume by 32%
• Significantly lowered the cost of sustaining EMR post go-live

Not only were these results realized without an increase in labor, but also came with reduction in cost.